Terms of use

Last updated: 2026-05-13. Plain English here; the binding terms are in the reservation/liability waiver you sign at checkout.

1. The program

Gorge Rides is a free e-bike lending library operated by eBike Multnomah Falls LLC ("we," "us") under a contract with Forth Mobility, funded by a Washington State Department of Transportation grant. Bikes are loaned at no cost to eligible residents of Bingen and White Salmon, Washington.

2. Eligibility

To borrow a bike you must:

• Be 18 years of age or older;
• Be a resident of Bingen or White Salmon (ZIP codes 98605 or 98672);
• Provide a valid government-issued photo ID for verification;
• Agree to wear a helmet whenever operating the bike;
• Agree to the liability waiver presented at reservation and checkout.

3. Reservations

Loans range from 2 to 30 days, available any time between June 1, 2026 and June 1, 2027 (program window). One bike per household at a time during the pilot. We may modify, defer, or decline any reservation at our discretion based on availability, fleet condition, weather, or program policies.

4. Free of charge; security deposit

No fees are charged to borrow. A reasonable refundable security deposit may be collected at checkout to cover potential damage; the deposit is returned in full when the bike is returned in working order.

5. Your responsibilities

You agree to:

• Wear a properly fitted helmet when riding;
• Obey Washington traffic laws and ride sober;
• Use the provided lock and lock the bike securely whenever you are not with it;
• Return the bike, helmet, lock, and any accessories on the agreed return date in the condition you received them (normal wear excepted);
• Report any damage, mechanical issue, theft, or accident immediately by calling (541) 705-2438;
• Not modify the bike, remove identifying marks, or attempt repairs yourself;
• Not use the bike for commercial delivery services or any illegal purpose.

6. Damage and theft

Normal wear is expected and not your responsibility. Damage caused by neglect, abuse, or improper use may result in charges up to and including the deposit amount or replacement cost. Theft must be reported within 24 hours; a police report is required for insurance.

7. Cancellation

You can cancel any reservation up to the day before pickup or delivery at no cost. If you fail to pick up a bike without notice we'll mark it a no-show, and repeated no-shows may affect future eligibility.

8. We can pause or end your participation

We reserve the right to deny or end a participant's use of the program for behavior that endangers others, fraud (including misrepresenting residency or age), repeated damage or theft, or repeated no-shows.

9. Limitation of liability

Riding a bike carries inherent risk. You assume that risk. To the maximum extent allowed by Washington law, eBike Multnomah Falls LLC, Forth Mobility, and our funders are not liable for personal injury, property damage, or other losses arising from your use of the bike, except where caused by our gross negligence or willful misconduct. The detailed liability waiver you sign at checkout governs.

10. Changes

We may update these terms during the program. Material changes will be communicated by email and posted on this page.

11. Contact

Questions: (541) 705-2438 · [email protected]